Returns & Refunds

Last updated October 15, 2026

Cancelling an order

You can cancel any order before it ships, for a full refund. Contact us as soon as you can.

Singles

Every single is graded before it's listed (see the condition guide in our Terms). If a card arrives in noticeably worse condition than listed, or we sent the wrong card, tell us within 7 days of delivery. We'll refund it or replace it, including any return postage.

Apart from that, singles are not returnable — card prices change quickly, so we can't accept returns for change of mind.

Sealed product

• Unopened sealed product in its original shrink wrap can be returned within 14 days of delivery. Return shipping is paid by you unless the item arrived damaged or was wrong.
• Opened product, including booster packs, cannot be returned. We do not replace or refund based on what was pulled from a pack.
• If sealed product arrives damaged, tell us within 7 days with a photo and we'll make it right.

How refunds work

Refunds go back to the card you paid with. Once we issue a refund it usually appears within 5–10 business days, depending on your bank. Shipping charges are refunded when the problem was our mistake.

If we can't fill part of an order — for example because the last copy of a card sold elsewhere at the same moment — we'll let you know and refund that item straight away.

Start a return or report a problem

Contact us at orders@starfoil.store or 734-807-2203 with your order number (it's in your confirmation email and on your order page).